StarSpins Casino is not recommended by Online Casino Reviewer. This is in part due to a lack of management transparency when dealing with player complaints.
|Whats hot:||Whats not so hot:|
|UKGC Licensed||StarSpins is Not Recommended|
|Lack of Transparency Dealing with Player Complaints|
|Marketing Arm Closing Down Affiliate Accounts|
Starspins Casino – Not Recommended
5th March 2019 – Review of StarSpins Updated: Starspins Casino is no longer recommended on Online Casino Reviewer. This is due to a lack of management transparency concerning player complaints. In addition the affiliate marketing arm of Starspins, has been terminating the accounts of scores of affiliate partners.
In turn withholding marketing payments. This review of Starspins Casino has been left on Online Casino Reviewer for historical purposes. All and any links that may remain on OCR now redirect to an OCR recommended online casino.
Starspins Casino – Historical Review – 25th June 2018
Starspins Casino refers to itself as a 100% Slots Site or as ‘The Home of Slots’, so at the end of June 2018, Online Casino Reviewer decided to see for ourselves how true this assertion rang true.
First off and before we get into the meat of this review of Starspins Casino, if you hail from the USA, then unfortunately Starspins is not for you. As the casino does not accept US players. Fear not though, as we have an ever growing number of US Casino Reviews you can avail yourself of here on OCR.
Ok, now that is out of the way, lets take a detailed look at Starspins and see if it meets the standard when it comes to being listed on Online Casino Reviewer. Starspins Casino forms part of the JackpotJoy Group who are responsible for those intensely annoying bingo adverts that feature Barbara Windsor. But don’t worry we won’t hold that against them LOL!
Jackpotjoy being owned by software developers Gamesys, who number the Virgin Games site among their portfolio of gaming brands.
Our first impression upon entering the site is that the site for the casino is very dark, not being particular fans of websites on a black background. It is akin somewhat to the Spinal Tap album, the name of which I will not mention in this review!
So, unfortunately not the best of starts, but hardly a deal breaker, lets actually see what the casino has to offer and more importantly how it treats you, it’s customers and players!
Lets tackle the most important aspect of the casino and what it purports to be first off by looking at the games offered. Being the self professed ‘Home of Slots’ lets see exactly what starspins slots are on offer at the casino.
A quick list of the games featured on the site of Starspins ( See Above ) and I counted a grand total of 201 slot games to choose from. These include IGT Slots such as Cleopatra, WMS Slots ala Bruce Lee and games from NetEnt.
Too be honest I was expecting more from the Starspins Slots seeing as after all it professes to be a 100% slot site. But to be fair, the games available tick the boxes for me, so at least I have something to ‘work’ with which I can use for the purposes of this review!
There is no download client for the casino, which is fine and dandy by me, as most browser based casinos are just as good as those casinos which offer a dedicated casino client.
The slots load quickly and perform as should be expected and all in all it was a unremarkable yet standard experience playing the few games I tried out.
Registering an Account
Opening and registering a player account at Starspins is a painless process, as should indeed be the case. However, upon entering your details, the casino expects you to make a deposit before allowing you back to the Starspins casino lobby. On this same page you are able to specify your deposit limits, whether they be monthly, weekly or daily.
Now this is actually an area that lets the casino down somewhat, as the minimum amount allowed is £200. I was unable to specify my own chosen amount, which in this instance was going to be £50. This is an area the casino really needs to look at and sort out.
For more information on setting deposit limits, taking a break from a casino, self exclusion and more, please check out our responsible gambling page on OCR.
Starspins Mobile Experience
For those on the go, Starspins mobile gaming is a good experience. With the site being fully mobile responsive.
Indeed playing at Starspins on your mobile or tablet is as good as playing there on your desktop or laptop.
All the slot games therefore play as you should expect.So the casino gets a thumbs up in this area.
iOS App Store: To get Starspins for your Apple device, just visit the iOS App Store and search for Starspins.
At the time of writing this review, the Starspins App had over 1,600 reviews with an average rating of 4.6 stars out of 5. Not too shabby.
Google Play: Starspins was one of the first online casinos to be included in the Google Play Store, when the search engine behemoth opened it up to pay gaming sites last year ( 2017 ).
Android: You can play direct from the browser of your mobile, but will also be offered the chance to download the app from the store if you so wish.
Starspins Licensing and Player Protection
Good news concerning the aspect of licensing and player protection as Starspins is licensed by both the UK Gambling Commission and also the Government of Gibraltar.
Starspins UKGC license falls under the license granted to their owner, Gamesys. To view their license with the UKGC click here.
By being licensed by both the UKGC and also Gibraltar offers players at the casino peace of mind, knowing that when playing at Starspins, they are playing at a reputable and regulated site.
As mentioned above, you are able to set deposit limits when joining the casino and these can be adjusted at any time should you so wish.
Player Promotions at Starspins
So what do you get when you sign up at Starspins? Well the current promotion available to new players signing up at the casino come in the form of free spins. Thirty free spins to be precise.
The spins are to be played on Gamesys’s own slot Secret of the Phoenix. A slot game we plan to get up on Online Casino Reviewer shortly.
We will of course update this page once Secret of the Phoenix is available to play for free right here on OCR.
The casino also runs other regular promotions in the form of Cash Weekend as well as from time to time bespoke promotions. Terms and Conditions on any and all promotions apply and the customer has to be over 18. To see the casino’s current T & C’s please click here.
Deposit and Withdrawal Methods
Starspins operates and has enables numerous deposit and withdrawal methods for their players. These include debit bank cards and a number of ewallets, with Starspins being one of a growing number of operators that we class as Paypal Casinos. Thus accepting the arguably most popular online ewallet.
Below we list the important points concerning the casino banking options available at Starspins:
- Minimum Withdrawal Limit: None
- Cash Out Time: Aims to be within 24 hours
- No Reverse Withdrawal
The casino has this nailed on. With support being available 24 / 7 through the standard means, such as phone, email and live chat. Customer Service reps are responsive and know their product and hence know what they are doing.
Summing Up by OCR
Starspins Casino is not recommended by Online Casino Reviewer. Due to a lack of transparency in dealing with player complaints and their affiliate marketing arm, closing down accounts of their partners.
This review of Starspins has been left up on OCR for historical purposes. All links from OCR to Starspins, now redirect you to Unibet Casino. For further information about the action we have taken please visit here.
- Editor Rating
- Rated 0.5 stars
- Reviewed by:
- Published on:
- Last modified: