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32Red Casino

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32Red Casino

Overall impression

Graphics - 92%
Gameplay - 88%
Bonuses - 88%
Value - 85%
Summary:

UK Facing 32Red Casino is a shining light in the iGaming Industry. Having won multiple awards for customer service, 32Red are rightly regarded as the one of the leading Microgaming powered online casinos.

88%
Casino Information
Name:32Red
Site URL:www.32red.com
Established:2002
E-mail:support@32red.com
Phone:0808 180 3232 from UK
Whats hot: Whats not so hot:
Multiple Award WinningUnable to Flush Withdrawals
Good BonusesRestricted to Microgaming Software
Quick Payouts
Industry Leading Customer Service

32Red Casino Review

What can we say about 32Red Casino that hasn’t already been said elsewhere?

32Red is a multiple award winning Gibraltar based online casino which since opening in 2002, has shown the way for how online casinos should be operated.

If you haven’t heard of 32Red, then where have you been? As since 2006 they have been involved in several high profile sponsorships of football clubs in England and Scotland.

Former CEO and founding director of 32Red Ed Ware and his professional team, have established 32Red as the premier UK online casino, whereby player care is the absolute number one priority of the casino. Whilst the casino has won many awards, the highest accolade is that many other operators try to follow their lead. With the vast majority subsequently falling short.

As well as being licensed and operating out of Gibraltar, 32Red also has a UK Gambling Commission license, allowing the casino to accept bets from UK residents. Their license can be viewed on the UKGC’s own website here.

Powered by Microgaming and offering in excess of 500 games, with a great loyalty program, 32Red is one of the best online casinos which we feature on OCR.

Microgaming Software is Good but Would Like to See More Options

Unlike many an online casino, 32Red have stayed the course with Microgaming Software since their launch back in 2002.

However, whilst Microgaming produce and provide some stunning games ( many of which you can play for free right here on Online Casino Reviewer ), unlike many of their competitors, 32Red Casino do not have in their roster games from any other manufacturers.

Hopefully in the not too distant future this will be addressed by the management of the casino and who knows, one day soon players might well be able to play the likes of Pharaoh’s Fortune and Immortal Romance without having to sign up elsewhere.

But for the time being, if you love Microgaming games and slots, then quite honestly you are at the right casino.

32Red Excels in Customer Support

What made 32Red stand out, head and shoulders above the competition was the fact that the casino was led from the front. Headed up by the affable Ed Ware, this Gibraltar licensed Casino powered by Microgaming Software showed how customers and casino patrons should be treated.

Hence it was this customer service and support, alongside the great selection of games available, that saw 32Red win awards year after year since it’s inception in 2002.

Not only are the games great , diverse and fun, this casino has a philosophy that when you win, as a valued customer you should be paid out your winnings in a timely and efficient manner.

In addition to a tantalising new player sign up bonus and customer loyalty scheme in the form of Club Rouge, 32Red Casino puts you the customer first.

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32Red Casino has been operating since the spring of 2002 and primarily targets the UK Online Casino Market. Utilising Microgaming software, 32Red has become renowned for it’s excellent Customer Service and no fuss fast payouts.

32Red Casino delivers the ultimate package for players and unlike most online casinos, the customer support is provided by the 32Red Casino team personally (it’s not outsourced). Glamour cat Patsy Kensit is the voice of 32Red and adds silky sensuality and style to the gaming experience at the casino.

With a ‘tips to win’ section that clearly and precisely details how to play correctly, 32Red is a no-nonsense, refreshing offering to the world of Internet gambling. 32Red also offers an introduction to the real people behind the casino and its philosophy.

What sets 32Red apart from other online casinos is their personal touch. All members of the 32Red Casino team Senior Management, down to the customer services agents care about their customers and strive to ensure they get maximum enjoyment out of their leisure based wagering activities.

Indeed former CEO Ed Ware, prior to the sale of the company to Kindred in 2017, was known to answer customer queries personally. Add to this the fact that the majority of staff employed by 32Red have an extensive history of working in the gaming industry for some of the leading players such as Ladbrokes and Corals. You can therefore be sure you are in safe hands whilst playing at 32Red.

32Red Casino offers near instant cashouts, with withdrawals being processed within 24 hours.  Players however are now no longer able to have their withdrawals flushed. This was a decision made by management a couple of years ago. Though do not let this put you off what is arguably one of the best online casinos in operation.

Unfortunately the casino does not currently accept customers residing in the United States and is also unlikely to do so any time soon. Which for our US based readers sucks, as this is consistently one of the best casinos which can be found anywhere online. However, should this change, we will be sure to update this page accordingly.

The support team at 32 still remain one of the best in iGaming having led the way for so many  years. However, other casinos of good standing are now thankfully catching up, with some even surpassing 32 R.

32Red made it onto Online Casino Reviewer’s Best Casinos for 2017, but unfortunately missed out on this ‘accolade’ for 2018. That said they still remain a great choice for players and OCR highly recommends them as a result.

Hopefully, in light of the takeover by Kindred in 2017 ( more on that below ), 2019 will see 32Red return to Online Casino Reviewer’s Best Casino List!

Bonus Options for New Players

Currently new players signing up and opening an account at the casino can receive a number of different bonuses, due to the continual promotions that the casino runs. Please be aware though, that wagering requirements do apply on all bonuses accepted.

Other promotions offered for players at the casino are deposit match bonuses, whereby you can receive £32 for every £10 you deposit, up to a maximum of £160. ( 18+, New Customers Only, T&C’s Apply ).

Ruby Tuesday is another ongoing promotion, where players at the casino are awarded Red Rubies to use on selected slot games. This occurs every Tuesday. The Red Ruby Loyalty Scheme has certainly proven popular.

Also, look on for bespoke player promotions available to new and existing players alike. At the time of updating our 32Red Review page, the Fifa World Cup is in full swing and there are as a result several World Cup themed promotions being run.

Mobile Casino a Good Option

For those that like playing at a casino on the move, then you will be pleased to know that 32 provide a very good mobile and tablet casino. Whereby the casino application can be download from the Apple iPhone Store.

Indeed we have tried out the casino on the iPhone and can attest to it being quality. Even the older games such as Thunderstruck are superb. Certainly a good option for those mobile casino enthusiasts.

Live Casino

If playing table games with Live Dealers is your thing, then you will not be disappointed, with 32Red having a whole host of Live Dealer games at your fingertips for you to play.

Incidentally at the time of updating this review of the casino ( 24th November 2017 ) we at OCR are in the process of adding a Live Casino Provider section to the site. Keep an eye on the Online Casino Reviewer Facebook page for further information.

32Red Acquired by Kindred Group

On July 7th 2017, 32Red plc the parent company and owner of 32Red Casino was acquired by Kindred Group for an amount just shy of £200m. For those that are unaware. Kindred Group are the owners and operators of Unibet. Who hopefully you will be seeing on Online Casino Reviewer soon.

What does this mean for players at 32Red? Well rest assured, Kindred Group have a stellar reputation and their Unibet operation has garnered very favourable reviews among the player community.

Hopefully if anything players at 32 may actually see the return of manual flushing and weekend cashouts. One can always live in hope at the least!

Seriously, Kindred are a very serious player in the iGaming Industry and their acquisition of 32Red plc (  which is now delisted from the Alternative Investments Market on the London Stock Exchange ) will only mean positives for the casino player.

Sponsorship of Football Clubs

32Red have increased their exposure by sponsoring various football clubs in the Premier League, English Football  League and also North of the Border in Scotland. Previous shirt sponsor deals include Aston Villa, Swansea City and Crawley Town.

Currently 32Red are the shirt sponsors of English Championship side, Leeds United, in a three year deal which was announced by the Yorkshire club in July 2016. They also sponsor Scottish giants, Rangers.

On the 31st May 2018, it was announced that 32Red are to become the shirt sponsor for English Championship side Derby County, in a one year deal.

32Red
  • Editor Rating
  • Rated 4.5 stars
  • 80%

  • 32Red
  • Reviewed by:
  • Published on:
  • Last modified: June 23, 2018

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