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Platinum Play Online Casino is licensed and regulated in Alderney
and as mentioned is an eCogra approved online casino. This provides
much needed reassurance to players who decide to play at the casino.
Alderney is a reputable jurisdiction for online gambling companies
and eCogra
is highly regarded in providing a dispute resolution service for
players should the situation arise.
Like all the other casinos featured on OCR, we
have personally played at Platinum Play and have been suitably
impressed by the service provided by their dedicated customer
service team.
The only issue we have is our old bug bear of
Reverse Withdrawal. You may have seen this ( Reverse Withdrawal )
gets mentioned invariably on most of the casino reviews which
are featured on Online Casino Reviewer. Reverse Withdrawal is the
facility provided to players by casinos, whereby once a player has
actioned a withdrawal, the player is allowed to 'Reverse' said
withdrawal and continue playing with these funds at the casino.
Now whilst this is a handy facility to have,
however the temptation is there for the player having decided to
withdraw from the casino, to come back a couple of hours later and
reverse said withdrawal, in the hope that their luck continues and
thus adding to their bankroll.
It is our belief that casinos should upon request
allow a player to be able to 'flush' a withdrawal upon contacting
the customer support team of the casino, thus removing it from the
withdrawal pending state and in turn removing the temptation to
reverse the withdrawal transaction. Currently as it stands players
have to wait a full 24 hours before the withdrawal leaves the
pending state and is processed.
That aside, Platinum Play is a quality online
casino and is a great choice for players to frequent. The support
provided by players is of a high standard and players can take
comfort in the fact that they are playing in an environment which is
highly regarded in the online casino industry.
Unfortunately at this moment in time Platinum Play
Casino is no longer accepting new accounts from players who reside
in the United States.
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